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what you need to know

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FAQs: Services

Q.  What are Eyelash Extensions?

A.  Not to be confused with strip lashes or individual cluster lashes that are a single-event accessory, these semi-permanent, synthetic extensions are adhered one by one onto EACH natural lash (not the skin) by using a medical adhesive that last up to 6 weeks. This technique achieves a beautiful, full, luscious and long set of lashes that feel and look natural.

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Q.  Will eyelash extensions damage my natural lashes?


A.  Good quality eyelash extensions require time and precision. There are instances that can damage lashes; for example, if the extensions are attached to more than one natural lash, they will cause, whichever lash that grows faster, to pull out the other lash or lashes. Breakage can also occur if the weight or length of the extensions exceeds what the natural lashes can handle. When lashes are correctly applied they cause no damage to your natural lashes.


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Q. How long do eyelash extensions last?

A. It can last up to 2 months with proper care. People have 80-150 natural eyelashes per eye. Most people naturally shed 2-5 natural lashes per eye, per day. Eyelash cycle from anagen to falling out naturally is approximately 90 days.


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Q.  Why do I need to get fills?


A.  Clients require touch-ups between 2-4 weeks after initial application to maintain full and beautiful lashes. There are three reasons you need to fill your lashes. One, is because your natural lashes grow out flipping the extensions. Two, your lashes fall out naturally (taking the extension) and re-grow. Three, the adhesive breaks down and the lash extensions fall off. Anyone of these can be the cause of losing your lash extensions.


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Q. What should I do if I have an allergic reaction to the adhesive?

A. Primarily take a patch test to check for sensitivity to the adhesive. Reactions are not too common, but they do happen. However, it does seem possible to gradually acquire a tolerance for the adhesive. If a reaction does occur, taking a Pepcid AC with Benadryl helps reduce swelling, redness and block for further reactions. This, however, is not a solve all solution; people can still have reactions. Another option is a sensitive glue; however, your retention will drop dramatically and volume lashes are not possible due to a slow dry time.

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Q. Which style of Lash Extensions will look good with my eyes?

A. That depends on your eye shape and lashes. Generally speaking, Cat-eyes makes your eyes look wider, or more almond shaped; Doll-eyes makes your eyes look more open/larger; and, Drama will make them look more noticeable. Don’t be afraid to try something new; you might just love it!

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Q. What length of lashes should I get?

A.  The length of your natural lashes will greatly affect the maximum length of extensions you want to apply to them. Too long and they will fall out faster and cause breakage. Consider that everyone’s eyes are set different so what looks like a 14mm extension on your friend may not look the same as a 14mm lash extension on you.
TIP:  If you wear glasses and don’t want your new extensions to brush them as you blink, don’t go longer than a 12mm lash.

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Q.  What is the difference between silk and faux mink lashes?

A. The only difference between a silk and faux mink lash is the way it is tapered, which refers to when the lash starts to thin out towards the pointed tip.  How the lash is tapered varies by manufacturer. There isn't a single difference in the material of a synthetic silk or mink lash. We do not charge different prices for the use of faux silk or faux mink lashes. We also do not use authentic mink fur as it does not hold its curl, the sizes aren't reliable, and we are against animal cruelty.

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Q. What is the difference between classic and volume lashes?

A. Classic is one thicker extension adhered to one natural lash. Volume means there are 2–5 fine lashes to one natural lash, which creates a fan. There are also hybrid sets that mix the two styles.

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Q. How do I care for my lashes after my appointment?

A. First off, don’t get them wet for 24 hours. After the 24 hour period you should gently wash them at night to clean off the debris from your day. This helps avoid possible build up and Blepharitis (when you have bacteria and oily flakes at the base of your eyelashes). Blepharitis is very common, especially among people who have oily skin, dandruff or dry eyes).  Avoid anything oil based as it will break down the adhesive. The best advice is to avoid touching your lashes with your fingers, use a spoolie, Also avoid heat, most lashes are synthetic and will lose curl or even become singed when exposed to excessive heat even for a second, like opening the oven.

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Q. Can I wear makeup with my extensions?

A. Yes, you can wear regular eye makeup like eye shadow and foundation. However, do not use oil-based eyeliner (your best bet is to use black eyeshadow and apply it with a fine tipped, slanted makeup brush). And please, do not put mascara on your extensions unless it is an approved extension safe mascara.

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Q. I slept on my lashes and now they are laying funny. What can I do?

A. Wash your eyelashes and blot excess water with a tissue. Then gently brush them upwards and in the correct direction with a spoolie while fanning with a fan or blow dryer in cool setting.

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Q. How do I clean my extensions without losing them?

A. Keep lashes clean by washing them with a diluted baby shampoo and water with your finger tip or a clean make up brush, and gently brush it through at the base of your lashes and rinse thoroughly. Then dry lashes by blotting with a tissue or paper towel, and then brush with a spoolie.

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Q. What can I do to make my lashes stay longer?

A. The best tip is to stop touching them. The oils in your fingers can break down the adhesive, not to mention that you are probably pulling some off on your own. Next, follow the proper aftercare instructions.

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Q. Do I need to take a break from my lashes, if so how often?

A. Every 6 months to a year, a two week break can be beneficial, but is not necessary. However, if you decide to continue getting lash extensions without taking a break we do recommend using a lash serum to maintain and strengthen the natural lashes.

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Q. Why am I losing my extensions so fast?

A. This is a hard question to answer because everyone is different. Here are a few possibilities: You are going through a lash cycle which is when a majority of your natural lashes are moving from the growth stage to a shedding stage in their natural cycle. You got them wet in the first 24 hours and the adhesive did not cure completely. It could be that you have a tendency for oily skin that causes the adhesive to break down. There are dozens of potential problems and solutions, but please don’t assume that it is your lash artists fault.

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Q. Why do my lashes flip or lay sideways after a few weeks?

A. Natural eyelashes grow out in a corkscrew motion. Therefore as your natural lashes grow they begin to twist and the attached lash follows suit.

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